success
  Ok, so you’re a small business owner trying to work out ways in which to increase your sales and profit. You’re doing all the social media stuff. You’re doing all the online advertising stuff. You’ve even spent a fortune advertising your business on TV and radio. AND NOTHING SEEMS TO WORK How’s this for...
Continue Reading
I’ve been running my own small business for more than a decade now and my first job as an employee was way – way – back in 1978 so I’ve seen a few “interesting business situations” over the years. But This One Takes The Cake!!! and I have to share what I’ve been in the...
Continue Reading
I have to share this with you because if you run your own business it highlights what can only be described as Business Insanity!!! Let me set the scene – I am based in South Australia and the weather this weekend is ridiculously hot. To give you an idea, today it has reached 41 degrees...
Continue Reading
WHAT A WEEK!!! Have you ever had one of those weeks where you said to yourself- “How could all these things have lined up so perfectly all at the same time?” Well, this week has been one of those weeks and let me explain why —- Earlier this week I released a BookPals Business Sanity...
Continue Reading
I have to share something that happened to me yesterday with you here today because – in my opinion – it is the essence of Quality Customer Service. I have been ordering a quantity of BookPals Polo Shirts over recent times because they make a really nice “touch” when we are out promoting BookPals at...
Continue Reading
I was at tennis training with my son yesterday and something was said that has such far reaching implications in business that I have to share it with you. Let me set the scene for you – my son’s coach dropped a ball “short” so that he had to come in close to the net...
Continue Reading